Frequently Asked Questions

Getting started is easy! Begin by browsing through our extensive database of profiles. Once you find a profile that matches your requirements, simply click on the “Unlock Number” button provided on their profile. This feature is available in every helper’s profile, allowing you to easily connect with them directly.

Our platform simplifies the process of hiring household helpers. You can browse profiles, unlock contact details of chosen helpers, communicate directly with them, conduct interviews, and finalize the hiring process.

Upon completing the payment process, you will unlock helper’s contact number, allowing you to connect with them directly.

You can find a diverse range of helpers on our platform, including nannies, babysitters, cooks, housemaids, and more. Whatever your household needs may be, we have helpers ready to assist you.

We guarantee that all information provided by helpers is thoroughly verified to ensure your peace of mind.

Once you’ve unlocked the contact details of your chosen helpers, you can communicate with them directly through our platform. Skip the middleman and discuss job details, availability, and any specific requirements you may have.

Refunds can only be initiated if the provided contact number does not exist. To request a refund, please reach out to us within 72 hours of payment either by emailing us at or by using the Contact Us form on our website. Refunds will be processed within 10 business days upon verification.

While browsing profiles and using basic features is free, there may be minimal charges to unlock the contact details of helpers. This helps us maintain the quality of our platform and ensure that you connect with verified helpers.

If you need to reach out to our customer support team, you can do so by sending us an email at or by using the Contact Us form on our website. We’ll be happy to assist you with any inquiries or concerns you may have.

Feel free to reach out to our customer support team at, if you need any additional assistance or have specific requirements. We’re here to help you every step of the way.

Hire Help India is not liable for any loss, liability, expenditure, or claims of loss and damage to the employer or their property.

Please note that when hiring, you are engaging with helpers independently. Replacement or support from Hire Help India should not be expected.